FAQs

Q: How long does shipping take?  
A: Standard shipping usually takes 8-15 business days, depending on your location.

Q: Where do you ship from?  
A: All orders are shipped from our warehouse in China.

Q: Do you offer refunds?  
A: Yes. Please refer to our Refund & Returns Policy page for details.

Q: How can I track my order?  
A: You will receive a tracking number by email once your order has been shipped.

Q: Do you offer wholesale prices?  
A: For bulk or wholesale inquiries, please contact us at support@winrockcraft.com.